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USA CANADA Magellan Triton 1500 2000 Repair Service Ctr

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Item number:140349968742
Item location:Wayne, NJ, United States
Ships to:Worldwide
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History:2 sold
Last updated on 09:37:16 AM EST, Nov 17, 2009 View all revisions

Jungle Ghost Enterprises
JungleGhost.com

JG_JUNGLE_GHOST_LOGO
Search and Rescue GPS's and Maps - "so that others may live"

Jungle Ghost Magellan Triton Sales and Technical Support Headquarters
REPAIR CENTER

IS YOUR TRITON GPS BEING USED AS A "PAPERWEIGHT" OR A "BRICK" DISPLACING WATER IN THE TOILET?
IS THE UNIT "OUT OF WARRANTY"??
WE WILL REPAIR, ENHANCED AND ADD A DETAILED JUNGLE GHOST TOPO MAP OF YOUR STATE TO YOUR "BRICK" WHILE PRESERVING THE PRECIOUS SERIAL NUMBER THAT ALLOWS YOUR PRESENT MAPS TO WORK ON IT.
We Service the USA and Canada.

Magellan's Policy on "Out of Warranty Repairs": (Taken from the Magellan Website on 10/05/2009) .. Magellan does not service products. For receivers returned after the warranty period or for damage not covered by the warranty, customers may purchase a new unit at a reduced cost or reconditioned unit also at a reduced cost.

Magellan's Policy on Warranty Service: If you purchase your unit from an authorized Magellan dealer on eBay or elsewhere your warranty applies. However; if you purchase a used, refurbished or new unit from an unauthorized dealer your warranty does not apply. SO BE CAREFUL .. your unit may not be covered by the Magellan Warranty and you may be "Out of Warranty".

Magellan's Software "In Warranty Software Policy": (Reference Warranty Policy 631455-98 B).. Magellan warrants that software products or software included in hardware products will be free from defects in the media for a period of 30 days from the date of shipment and will substantially conform to the then current user documentation provided with the software (including updates thereto). Magellan's sole obligation shall be the correction or replacement of the media or the software so that it will substantially conform to the then- current user documentation. Magellan does not warrant the software will meet purchaser's requirements or that its operation will be uninterrupted, error-free or virus-free. Purchaser assumes the entire risk of using the software.

 wHOOPS  In_the_toilet

JUST CLICK ON THIS LINE .. If You Interested in the Repair and Service Checks for All  Units That We Repair At Our Repair Center.  

Interested in Some of Our Testimonials

Our GPS customers recognize and gives high accolades (see for yourself).   Each month we sell hundreds of GPS units and maps and here are some of the over 100 testimonials we receive each month.

WE HAVE NEVER RECEIVED A BAD TESTIMONIAL SINCE WE STARTED OUR GPS BUSINESS OVER TWO YEARS AGO AND WE SELL WORLDWIDE.

Very good, Excellent to work with. They salvaged my 1500: Purchased: USA CANADA Magellan Triton 400 500 1500 2000 Repair Service Ctr

They did it. Converted my 500 paperweight into a Powerhouse when Magellan refused to service it. Great Service. Excellent Delivery. Purchased: USA CANADA Magellan Triton 400 500 1500 2000 Repair Service Ctr

The Jungle GhostWelcome to our Special Magellan 1500 and 2000 Repair Center.   My name is Ed a.k.a. Dua Ma Rung  [Mr. Jungle Ghost] and I have been a "Tracker" and "Manhunter" for over 55 years.  I am involved with Law Enforcement and SAR to this present day. 

About My Organization:  Over the past several years my organization has been testing and upgrading the Magellan Triton Navigation GPS Series.  We have been using the knowledge that our company learned from testing the Magellan Triton Series for Search and Rescue Organizations (SAR), State Marine and LE Authorities.  We supply to our users reliable, accurate and dependable GPS equipment.  Our technical advice and support with our testing staff are unequaled in the USA. My organization has gained and earned recognition as experts in for the Magellan Triton GPS Series. 

Because of our extensive experience and our software development expertise we are now offering a repair service for all Magellan 1500 and 2000 GPS units.

Let me clarify that we do not undertake hardware repairs only software repairs.

Let me give you some details to assist you in your decision whether to repair or trade-in your OUT OF WARRANTY Triton or not.

1) As of 9/23/2009 the Magellan policy is as follows for "out of warranty" products:

a) Magellan offers NO Triton 1500 trade-in policy.
b) Magellan offers Triton 2000 trade-in is $274.00 for a new unit and a refurbished unit is not offered plus $6.00 S&H.

2) Consider that if you choose any of the above MAGELLAN OPTIONS the maps you created or purchased may not work because the serial number of the replacement unit will be DIFFERENT.     OUR METHOD MAKES SURE THAT THE SAME SERIAL NUMBER IS PRESERVED AND YOUR MAPS WILL NOT BE EFFECTED.

MODEL NUMBER TRADE-IN
FOR NEW UNIT
+ $6.00 S&H
TRADE-IN
FOR REFURBISHED UNIT
+ $6.00 S&H
1500 N/A N/A
2000 274.00 N/A

 

JG REPAIR SERVICE PER UNIT (Price Below Includes one (1) DETAILED USA State or CANADA Province TOPO map, our EXCLUSIVE WORLDWIDE TOPO BASEMAP.) CLICK HERE TO VISIT OUR USED UNITS DEPARTMENT FOR INFORMATION ON THE BELOW PRODUCT OFFERINGS WHICH  INCLUDES OUR VALUE PACK WHICH IS WORTH $120.00.

Our Units are either FACTORY BRAND NEW AND NEVER USED or FACTORY BRAND NEW UNITS used for a maximum of 4 days in our GPS Training Courses. (All Prices are in USD)

MODEL 1500 -- $89.99
MODEL 1500 -- $285.00 (NEW)
MODEL 2000 -- $89.99 MODEL 2000 -- $330.00 (NEW)

DO NOT DESPAIR IF YOUR TRITON SHOWS THE BELOW PROBLEMS.
THE UNIT CAN BE REPAIRED BECAUSE THESE ARE SOFTWARE PROBLEMS.

1) We can repair the Triton if it is stuck in the Development mode (The screen is dull gray with only the top bar).
2) Vantage Point can no longer connect to your GPS.
3) Your Triton is issuing a Mgnshell.exe error.
4) Your Triton is issuing an "Internal Error" Message.
5) Your Triton halted during the firmware upgrade and is now locked.
6) Your Triton refuses to turn off on shut down.
7) Your Triton has some buttons that do not function.
8) Your Triton Touchscreen does not pass the diagnostic test indicating a fault in the system.
9)
Your Triton powers up and you get "GPS FIX" and "illegal operation" errors and the unit freezes up.

Want to Look At Our Complete Repair List ... Are You Interested in the Repair and Service Checks for All  Units That We Repair At Our Repair Center.

JUST SEND US AN EMAIL AND TELL US YOUR PROBLEM AND WE CAN ADVISE YOU IF IT IS SOLVABLE.  FOR THE RECORD WE HAVE YET TO ENCOUNTER A UNIT THAT WE COULD NOT REPAIR.

EACH CASE IS DIFFERENT SO WE WILL CONTACT YOU VIA EMAIL MESSAGE AND WILL VERIFY THAT WE CAN ADDRESS YOUR REPAIR NEEDS.   YOU WILL LOVE OUR GUARANTEE.   "IF WE CANNOT FIX YOUR TRITON .. IT WILL COST YOU NOTHING BUT THE POSTAGE TO RETURN THE UNIT TO YOU."  THIS OFFER APPLIES ONLY IF WE CANNOT REPAIR YOUR UNIT AND REMEMBER THAT WE CANNOT MAKE ANY HARDWARE REPAIRS.  SO IF YOU HAVE A CRACK LCD SCREEN OR A BROKEN FLUX COMPASS WE CANNOT HELP YOU.

Our Unique Service Packages Also Include:

INCLUDED IN OUR STANDARD SERVICE PACKAGE:  We will enhanced your unit for Accuracy (12 - 19 feet), and Improved Satellite Locking.  We have tweaked each Profile (Hiking, Marine and Geocache) for maximum sensitivity and Battery Lifetime.  We will loaded your GPS with the Latest Firmware, Re-configured and Fine Tuned it for Maximum Performance. 

EXTRA PACKAGE THAT YOU CAN PURCHASE FOR AN ADDITIONAL $59.95:  You may want to also purchase from us our SanDisk 8GB ULTRA II (SDHC) Flash Card and Map Package for $59.95. -- Our cards have been formatted for maximum speed for large map file sizes.  We have found that this card offers superior reading speed and is great for extra large maps, addressing the issue of lock ups with a large amount of files in the MAP_DATA directory and for high speed panning of maps with your pan cursor.  You can use our ULTRA II SPEED SDHC Flash Card to Store Continuous Tracks on Your SDHC Card and not be limited to the 5000 breadcrumb capacity of Internal Memory.   As an example, you can store on this SDHC card about 3600 breadcrumbs/hour and have room for over 1000 hours of data. 

INCLUDED IN THE EXTRA PACKAGE: We will also add Three (3) Jungle Ghost USA State or Canadian Province TOPO Maps to your card. -- Our maps are HIGH DETAIL MAPS with zoom features of as low as 100 feet to 3.0 miles and you cannot purchase these special maps anywhere else.  

ALSO INCLUDED IN THE SPECIAL PACKAGE: Our EXCLUSIVE WORLD_TOPO_BASEMAP.  -- Our World TOPO/Basemap will work with any detailed TOPO maps that you purchase or make for your Magellan Triton GPS.   If you do not have any detailed TOPO maps then just activate your WORLD_TOPO_BASEMAP.mgi file.   This will enable you to go anywhere in the world and have the Basemap and TOPO lines of the area. 

CANADA USERS, WE WILL EMAIL YOU WITH SHIPPING INSTRUCTIONS TO AVOID DUTY AND ONLY ADDRESS APPROPRIATE TAXES FOR YOUR REPAIR COSTS. 
However, here is a review of the additional costs;

Procedure for Returning GPS Units from Canada to USA For Repair.

1) You are exporting your Triton for repair and it is considered by Canadian Customs to be duty free on return and you are only responsible for the 7% GST Tax.

2) Your repair costs will be $89.99 so please calculate the expected GST tax accordingly based on 7% plus either $3.00 or $5.00 Canada Post charge.

Be Careful of Refurbished Units?  -- A refurbished unit is a unit that has been previously sent in for repair with some type of problem.  Eventually, that problem is resolved and the unit is sent to someone else later on, like yourself.   This helps improve repair turn-around time.

Refurbished Units May Not Be a Good Solution: A refurbished unit is a good solution when the original unit has been damaged beyond repair.  However, it's a bad idea when there are design issues involved.  For example, if you sent your original unit in for a software problem,  you would receive a refurbished unit, which could also have the same problem or a different problem and will most likely fail again. 

Refurbished Units Can Be More Problems Than a Solution: We have numerous customers that this has happened to.  The correct way to resolve this issue, is to not replace the unit with a refurbished unit.  The correct way to resolve this problem, is to fix the problem so that your maps which are serial number matched to your GPS are still useable.  View the problem this way.  If your unit is a brick and "out of warranty" Magellan will only sell you a new unit or a refurbished unit.  Just look at our decision chart for a quick overview of your situation.

We are the proven experts with the new Magellan Triton GPS Series. -  We have our own software development team and guarantee your satisfactory or your moneys are refunded except for the return UPS ground shipment.

Free Online Assistance - Want to chat with someone LIVE about your  problem? We provide FREE online technical assistance.

Accessories - We don't require any accessories that came with your unit.  We have all the parts to do the repair.

Repair Payment OptionsWe accept PayPAL only for repairs and we only invoice you after we receive the unit and complete the repair.

Shipping -  All shipments are returned by UPS Ground or USPS Priority International Mail and are insured. 

Due to copyright laws, we do NOT offer map upgrades.  However, we do offer a complete line of Magellan Triton GPS maps for the world on our site.  Just visit http://www.jungleghost.com/shopping_cart.shtml

Sorry, but due to liability issues, we do not offer parts for sale. Also we do not accept units that require hardware repairs.  We have received numerous horror stories from people who have literally destroyed their units by attempting to take it apart and we do not wish to become involved in any hardware repairs.

We only accept mail in repairs. 


 
Questions and answers about this item
  
 Q: Hello, I am having trouble updating the firmware on my triton 1500. Ever since I put version 1.42 on it has not worked right. When I try to update it locks up and nothing happens. I would like to send it to you if you... Continue reading
A: Hello, We are sorry that you are having trouble with your triton 1500. We will be very happy to examine your unit and see if we can work our "magic". We do not know of any problem with the new version for the unit... Continue reading
Oct 30, 2009 
 Q: I have a Magellan 1500 an when i download a map to it it shows the name of the map but not the map, i have checked the card with a card reader an the map is on the card. When connecting to my laptop it shows connected to... Continue reading
A: OK looks like two answers are needed here: First Problem the Missing Map: If the map is on the card .. the map has to have a file extension of .rmp or .imi. If it does not the Triton will not see the map. Second... Continue reading
Oct 16, 2009 


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Item location: Wayne, NJ, United States
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*The estimated delivery time is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
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Seller charges sales tax for items shipped to: NJ *(7%).
* Tax applies to subtotal + S&H for these provinces only
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JUST SEND US AN EMAIL AND TELL US YOUR PROBLEM AND WE CAN ADVISE YOU IF IT IS SOLVABLE. FOR THE RECORD WE HAVE YET TO ENCOUNTER A UNIT THAT WE COULD NOT REPAIR.
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